Effective Date: October 31, 2024

Straus Home Ranch (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you interact with our website or contact us.

1. Information We Collect

We collect the following categories of personal information when you submit inquiries via our contact form or use our website:

• Identifiers: Such as name, email address, and phone number.

• Internet Activity: Such as IP address, browser type, and browsing history.

2. Purpose of Collection

We collect your information to:

• Respond to inquiries and process bookings or service requests.

• Improve website functionality and user experience.

3. Sources of Information

We collect personal information directly from you when you interact with our website and submit data through our contact forms. In addition, we may collect information from other communication channels, including:

• Direct Input from Users: Information provided through website forms, phone inquiries, email, or social media channels. Data such as names, contact details, and any additional context you provide help us respond effectively to your inquiries and requests.

• Automated Collection: Some information, like IP address, browser type, and interaction history with our website, is collected automatically through cookies and similar technologies. This data helps us improve website functionality and understand user interactions.

• Third-Party Service Integrations: When you submit information, certain third-party tools embedded on our website or other communication channels may process this data to facilitate communication and bookings. These tools comply with privacy standards but may have their own data collection practices.

Information gathered from various channels may be combined within our systems to provide a comprehensive and responsive customer service experience.

4. Sharing Information with Third Parties

We do not sell your personal information. We may share data with third-party service providers to fulfill requests or enhance our website’s functionality. These providers are prohibited from using your data for purposes unrelated to our business.

5. Your Privacy Rights

Under California law, you have specific rights regarding your personal information:

• Right to Know: You may request the types of data we have collected, the purposes of collection, and the categories of third parties with whom we may have shared this information.

• Right to Delete: You may request deletion of your personal information, subject to exceptions for legal obligations or ongoing business requirements.

• Right to Opt-Out: While we do not sell data, you may opt out of any changes in future data-sharing practices.

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

6. Exercising Your Rights

To make a request under these rights, please contact us at hello@straushomeranch.com or use our website’s contact form. We will verify your request and respond within 45 days, as mandated by California law.

7. Security of Your Information

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, alteration, and misuse. These measures are designed to protect your data during transmission and storage on our systems. We use secure protocols for data transmission, apply access controls to sensitive data, and conduct regular reviews of our security practices.

However, no security system is entirely foolproof, and despite our efforts, we cannot guarantee the absolute security of information transmitted to or stored on our systems. Users are encouraged to take their own precautions, such as using secure networks and protecting their login information.

8. Policy Updates

This policy will be revised and updated, with the latest effective date posted here. All changes will be communicated via our website.

Physical Address:

Straus Home Ranch
22888 CA-1
Marshall, CA 94940